Refund Policy
Effective October 31, 2026
Joining the Freelance Hustle queue is free. This policy covers the one-time $5 USD priority review.
When you can get a refund
- You ask for a refund before your live review has started.
- Your profile hasn't been reviewed within 30 days of your payment.
- You were charged more than once for the same review.
- We remove your entry for a reason other than a breach of our Terms of Use.
When refunds aren't available
- Your live review has already been completed.
- You're unhappy with the outcome. Reviews are advice and don't guarantee results.
- We removed your entry because you broke our Terms of Use.
Your legal rights
Nothing here limits rights you have under local consumer law. If you live in the EU or UK, you can generally cancel within 14 days of paying. By asking for your review to go ahead in that period, you accept that this right ends once the review has been fully delivered.
How to ask for a refund
Email [email protected] from the address you used at checkout, and include your Fiverr username. We aim to reply within 5 business days. Approved refunds go back to your original payment method through Stripe, and your bank may take 5 to 10 business days to show them.
After a refund
You lose your priority status and may be moved back to the regular queue.
Contact
Freelance Hustle is operated by WNOG USA LLC, 93-03 63rd Drive, Rego Park, New York 11374. Email: [email protected].